Trade Department Relocates to Ward Building
The Department of Trade, Investment Promotion and Consumer Affairs will relocate to the Ward Building on James Walter Francis Drive in Road Town, Tortola, effective Monday, May 18, 2026, the Government of the Virgin Islands has announced. Officials say the move will provide larger, upgraded space to support service improvements; residents are advised that operations and response times may be slightly slower during the transition and are urged to use phone or email for urgent matters.
The Department of Trade, Investment Promotion and Consumer Affairs has notified the public that it will relocate to the Ward Building on James Walter Francis Drive in Road Town, Tortola, effective Monday, May 18, 2026, a government notice from the Government of the Virgin Islands states.
On that date the department will cease operations from its current office location, the notice says. The move is intended to provide a larger, enhanced workspace to better meet the needs of staff and the public and to support the department’s continued growth and operational needs.
During the transition period, members of the public are advised that operations and response times may be slightly slower than usual; the department apologises for any inconvenience and thanks residents for their patience and cooperation, the government communication adds. To minimise disruption, the department encourages clients with urgent matters to contact staff by phone or email.
For direct enquiries call 468-2008 or email bvitrade@gov.vg, according to the Government of the Virgin Islands. For broader issues or matters under the parent ministry, contact the Ministry of Financial Services, Economic Development and Digital Transformation at 284-468-2112 or mfseddt@gov.vg.
The ministry’s offices are listed at Second Floor, Romasco Place, Road Town, Tortola, Virgin Islands (British) VG1110. Residents may also use the Government of the Virgin Islands’ one-stop shop for services and appointments. The main government switchboard is available at 1(284) 468-3701 and a WhatsApp line at 1(284) 468-9760.
The government is expanding online and virtual booking options to help customers arrange meetings and access services with less need for in-person visits; callers can also reach the offices at 33 Admin Drive, Wickhams Cay 1, Tortola. Journalists and international media enquiries have been directed to BVIGovernment@dgagroup.com, the government notice specifies.
The department reiterated its commitment to maintaining accessible, efficient service throughout the relocation and said that once established in the Ward Building the improved space will better accommodate client meetings, staff operations and future service enhancements designed to support local businesses and protect consumer interests.
Residents with questions about the move or who require assistance during the transition are asked to contact the department via the numbers and email provided above. The official relocation notice is published on the Government of the Virgin Islands’ website, where further updates will be posted as needed.
Primary source: BVI Government